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Save your quotes, follow your trips and share your experience.

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How can we help you?

Opening hours (Colombia time)

  • Monday to Friday: 8:00 AM – 6:00 PM
  • Saturdays: 9:00 AM – 1:00 PM

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Frequently asked questions

How do I book a tour?

Choose the tour or package, pick your date and tap "Get a quote" to see an instant estimated price. Then talk to an advisor on WhatsApp: they will confirm availability and explain how to pay.

Is the price on the website the final price?

It is an estimated price that changes with the season and the number of travelers. An advisor confirms the final price before you book.

What's included in each tour?

Each tour page shows "What's included" (for example hotels, tour guide and activities). Flights are not included unless stated otherwise.

Can I plan a custom trip?

Yes. In "Customize" you choose dates, destinations and types of experiences, and you get a quote with a suggested itinerary. Then an advisor fine-tunes it with you.

Can I cancel or change the date of my tour?

It depends on the tour or destination. Your booking confirmation will show whether you can cancel or change the date, and under what conditions.

Can I pay in installments or book in advance?

You can book as far in advance as you like; we recommend it for high season. An advisor will explain the payment options on WhatsApp.

Is it safe to travel with you?

We work with local guides who know each destination, and we support you before and during your trip. Before you leave we send you all our recommendations.

Do I need vaccines or special documents?

It depends on the destination. The yellow fever vaccine is recommended for the Amazon and the Orinoquía, and San Andrés has a tourist card paid on arrival. If you come from abroad, you need a valid passport.

When is the best time to travel?

Colombia can be visited all year round. Some experiences are seasonal: whales on the Pacific coast from July to October and Caño Cristales roughly from June to November. Prices are higher in December, January, Holy Week and mid-year.

Are there tours for children, seniors or people with reduced mobility?

Yes, many tours can be adapted. Tell us who is traveling and we will recommend the best options.

Can I bring my pet?

It depends on the tour and the lodging. Message us and we will check the options so your pet can travel with you.

Can I give a tour as a gift?

Yes. Message us on WhatsApp and we will help you arrange it in the name of the person who will enjoy it.

How can I contact you?

On WhatsApp at +57 302 666 2649 or by email at info@colombiatq.com. We reply as soon as possible during our office hours.

Have a tinto (Colombian coffee) while we reply!

Didn't find what you were looking for?

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